AC & Duct Cleaning FAQ

Split systems should be serviced annually, ideally in spring before heavy summer use. Ducted systems should be cleaned every 3-5 years, or sooner if you notice reduced airflow, musty smells, or increased allergy symptoms.

The musty smell is almost always mould growing on the evaporator coil or inside the barrel fan. Moisture from condensation creates the perfect environment for mould. Our coil cleaning and sanitisation eliminates the smell at its source.

Yes, dirty filters and coils restrict airflow and reduce heat exchange efficiency. After cleaning, most systems cool noticeably faster and more evenly. Energy consumption typically drops by 15-25%.

If you have ducted heating/cooling and it hasn't been cleaned in 5+ years, absolutely. Ducts accumulate dust, dead insects, pet hair, and sometimes mould. Cleaning removes all of this and improves air quality throughout your home.

Yes, we clean the condenser coil on the outdoor unit as part of a thorough service. A clogged condenser reduces efficiency and can shorten the compressor's lifespan.

We service light commercial systems including office split systems, shop ceiling cassettes, and small ducted setups. For large commercial HVAC plant, we can refer specialist contractors.