Carpet Cleaning FAQ

We use hot water extraction (steam cleaning), which is recommended by major carpet manufacturers. This method injects hot water and cleaning solution deep into carpet fibers, then extracts it along with dirt, allergens, and bacteria.

Most carpets dry within 4-6 hours, depending on humidity, airflow, and carpet type. We use powerful extraction equipment that removes most moisture. Opening windows and using fans can speed up drying time.

We treat and remove most common stains including coffee, wine, pet accidents, and food spills. Some older or set-in stains may require specialized treatment. We always assess stains before cleaning and will let you know what results to expect.

Most households benefit from professional carpet cleaning every 12-18 months. Homes with pets, children, allergies, or high foot traffic may need cleaning every 6-12 months.

Absolutely! We use eco-friendly, non-toxic cleaning solutions that are safe for your family and pets once the carpet is dry. We recommend keeping pets and small children off carpets until they're completely dry (4-6 hours).

We move light furniture (dining chairs, coffee tables, small items) at no extra charge. For larger items like beds and sofas, we can clean up to and around them, or arrange furniture moving with advance notice for an additional fee.

Yes! We clean area rugs, Persian rugs, and specialty rugs either on-site or with pickup/delivery for delicate items. Different rug materials require different cleaning methods, so we assess each rug individually.

Yes, we provide a professional receipt that real estate agents accept as proof of carpet cleaning. Many agencies specifically require carpet steam cleaning for bond release, and our receipts include all necessary details.