Residential Cleaning
House Cleaning FAQ
Everything you need to know about our house cleaning service in Melbourne. Can't find your answer? Call us directly.
What's included in your house cleaning service?
Our standard house cleaning includes dusting all surfaces, vacuuming and mopping floors, kitchen cleaning (benchtops, stovetop, sink), bathroom sanitization, making beds, and general tidying. We can customize the service based on your specific needs.
How often should I book a house cleaner?
Most Melbourne families benefit from weekly or fortnightly cleaning. For busy households with kids or pets, weekly cleaning keeps things manageable. We also offer one-off deep cleans for special occasions or seasonal refreshes.
Do I need to be home during the clean?
Not at all! Many of our clients provide a spare key or smart lock access. We're fully insured with $20M public liability coverage, and all team members undergo police checks for your peace of mind.
Do you bring your own cleaning supplies?
Yes, we bring all equipment and eco-friendly cleaning products. If you have specific products you prefer (for allergies or preferences), just let us know and we're happy to use them.
Can I get the same cleaner each visit?
Absolutely! We understand the value of consistency. We assign dedicated cleaners to regular clients so you build a trusted relationship and they learn your home's specific needs.
What areas of Melbourne do you service?
We cover all Melbourne metropolitan suburbs including South Yarra, Richmond, Carlton, Fitzroy, St Kilda, Hawthorn, Toorak, Brighton, and the CBD. Check our Areas We Serve page for the full list.
How do you price your house cleaning?
Pricing is based on the size of your home and frequency of service. A standard 3-bedroom house typically ranges from $150-$250 for a regular clean. We provide upfront quotes with no hidden fees.
What if I'm not happy with the clean?
Your satisfaction is guaranteed. If you're not completely happy, let us know within 24 hours and we'll return to re-clean the areas of concern at no additional charge.
Still Have Questions?
Our team is happy to answer any specific questions about house cleaning for your property.