Strata & Body Corporate

Strata Plumbing FAQ

Everything you need to know about our strata plumbing service in Melbourne. Can't find your answer? Call us directly.

Who pays, the owner or the body corporate?
Common property plumbing (shared risers, building drains, common hot water) is typically the body corporate's responsibility. Plumbing within an individual lot (taps, toilet, hot water if individual) is the lot owner's. We can help clarify boundaries based on your building's plan of subdivision.
Do you handle backflow prevention testing?
Yes, annual backflow prevention testing is a legal requirement in Victoria. We test all devices, issue compliance certificates, and submit results to the relevant water authority. We can set up annual reminders to ensure your building stays compliant.
Can you replace a building's central hot water system?
Yes, we handle the full process from assessment and specification, through to installation and commissioning. We can also advise on upgrading from old storage systems to more efficient heat pump or solar options that reduce running costs.
How do you handle emergencies in occupied buildings?
We provide 24/7 emergency response. For burst pipes or flooding, our priority is isolating the water supply to prevent further damage, then completing repairs. We coordinate with building managers to notify affected residents and arrange access.
Do you provide preventative maintenance programs?
Yes, regular plumbing inspections catch issues before they become emergencies. Our programs include checking for leaks, testing safety valves, servicing pumps, inspecting common drains, and maintaining hot water systems on a scheduled basis.
Can you coordinate with our existing strata manager?
Absolutely. We work with all major Melbourne strata management firms. We provide detailed quotes for committee approval, keep strata managers informed throughout works, and submit invoices in the format they require.

Still Have Questions?

Our team is happy to answer any specific questions about strata plumbing for your property.